Medaco Revenue Solutions

Specialists in Debt Collection, Traffic Fine Collection & Back Office Administration

Our Values

Integrity

Trust

Honesty

Medaco (a Professionally Registered and Recognised Collections Firm) strives to provide our clients with professional, effective recovery services. In meeting this objective, our organization places its primary emphasis on answering the specific needs of our clients. The efficiency of our people enthusiastically carrying out their tasks, combined with the creative power of our professional management team, make working with Medaco a unique and gratifying experience.

About Us

TOTAL COMMITMENT sums up our agency philosophy and our foundation for success. We use every resource available to us to serve the needs of our clients.

Medaco’s commitment to service clients is clearly evident in its continued investment in systems and in its professionally trained, knowledgeable staff.

Our business consists of more than a group of dedicated individuals working together to provide our clients with outstanding Revenue Enhancement and Revenue Protection services.

Medaco Revenue Solutions (Pty) Ltd was born out of the need to assist public and private sector organisations with revenue enhancement as well as revenue management services. As Medaco, we are experts in revenue enhancement as well as revenue management and we strongly believe the two services are different, unique and hence require a specialist approach to maximising their potential. Our revenue management initiatives undertaken improve the total amount collected, while our processes applied toward revenue enhancement increases total billed and total collected revenue.

Our Mission

  • To work together as a team with our clients as an extension of our clients business to overcome all obstacles en route to the pinnacle of excellence and professionalism.
  • To continue providing custom designed and integrated delinquent debt administration services of the highest quality to our clients.
  • To always put our client’s interests first.
  • To bring out the best in our staff members.

Our Goals

  • To find innovative and dynamic ways of making and increasingly valuable contribution to the delinquent debt administration services in South Africa.
  • To ensure that the standards and ethics of MEDACO are beyond reproach and to maintain our core values of trustworthiness, integrity and good judgement, together with effective team work at all levels.

Our Values

  • Trust
  • Integrity
  • Honesty
  • Client Orientation
  • Human Dignity
  • A sense of purpose
  • Motivation through positive attitudes
  • Service Excellence
  • Pride in what we do